Privacy Policy
McLay’s Minibuses – t/a McLay’s of Armadale
1 Barlaw Cottages, Barlaw Gardens, Armadale, EH48 2UZ
Cookies
By using this website you are giving your consent to the use of cookies created by this website.
Further information is provided below.
What are cookies?
Taken from www.allaboutcookies.org
Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their web sites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites.
Cookies are created when a user’s browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website’s server. Computer Cookies are created not just by the website the user is browsing but also by other websites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.
What cookies do we use?
We use the following essential and performance based cookies on our website:
Google Analytics
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Google Analytics give us statistical information about visits to our website. We use this information to make improvements to our website by analysing this information. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Further information can be found by clicking here
Cookie management
Cookies can be enabled or disabled in your web browser. For further details please visit www.allaboutcookies.org or the help menu in your browser.
Further reading
Some useful information can be found on the following websites:
www.allaboutcookies.org
ico.org.uk
www.youronlinechoices.eu
www.international-chamber.co.uk
What data do we collect?
The data we collect is limited to the information that you submit to us upon enquiry (by email / telephone / social media channels), which includes the location(s) that you request us to collect / deliver you to when using our services.
If you fill in our Google forms or online general enquiry form, the data will be emailed to us and stored in a spreadsheet so we can get back to your enquiry easily. We ask for your contact details so we can reply to you to progress your enquiry.
Why we need your data
We require the data that you submit to us to allow us to:
- To progress and log your booking
- Enable us to contact you to confirm the booking or any amendments required in the lead up to your booking, or to contact you if anything potentially will impact a future booking.
Who we share your data with
We do not share your data with any partners without your prior knowledge and consent.
The only operationally foreseeable occasion that we would seek to share your information would only be for a primary purpose (e.g. if we are working with another trusted partner to deliver transport services to you – through the sub-contract delivery of a larger vehicle than we may have available within our own fleet). This will only be undertaken with your prior knowledge and confirmation.
We will share your data if we are required to do so by law – for example by court order, or to prevent fraud.
We will never sell your data to third parties or share it for marketing purposes.
How long we retain your data
We only retain your data for as long as is required to meet and fulfil the purposes outlined above in this policy.
Where do we store your data
Primarily your records are stored manually to allow us to plan and schedule our work, and held in the webforms that you submit data in to.
We use email and encrypted messages internally to ensure that our driving team are able to deliver services and we are able to communicate with you in the performance of our duties.
How do we protect your data
By using manual, encrypted or password protected services we believe we are doing all that we can to protect your data.
What rights you have over your data
You can request a copy of the data that we hold about you and the correction of any such data.
You can request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Exercising your rights / complaints
Any requests to exercise any of the rights outlined above, enquire further into this policy, or raise a complaint about this policy are best emailed to info@mclayminibuses.co.uk where we will aim to contact you to resolve the issue as soon as possible.